The National Library of Australia adheres to the Interlibrary Resource Sharing (ILRS) code.
Service levels and charges
Charges apply to all requests and are in Australian Dollars.
Service Level Maximum turnaround time measured from the time of receipt of request to time of despatch |
Australia (GST inclusive) | Neighbouring Australia (New Zealand and South West Pacific) |
International (Rest of the world) |
---|---|---|---|
Core Material or negative response is sent within 4 working days. |
$18.70 per copy $28.10 per loan |
$16.80 per copy $25.90 per loan |
$18.00 per copy $103.00 per loan |
Rush Material or negative response is sent within 24 hours of receiving the request |
$37.40 per copy $52.60 per loan |
$33.65 per copy Rush loans not available for international libraries. |
Not available |
Express Material or a negative response is sent within 2 hours of receiving the request. (Loans only applicable to ACT libraries) |
$56.10 per copy $71.30 per loan |
$50.45 per copy Express loans not available for international libraries. |
Not available |
What is included in a request?
- A loan of one monograph title, one microfiche title or up to 10 consecutive reels of a microfilm title per request; or
- A copy of up to 25 consecutive pages from a publication for Australian and neighbouring Australia libraries. Any additional pages copied – charged at $4.40 per 25 pages or part thereof for Australian libraries and $4.00 for neighbouring Australia libraries. Hard copies in colour attract an additional $2.50 per page for Australian libraries and $2.25 for overseas libraries.
- A copy of up to 25 consecutive pages from a publication for international libraries. Any additional pages copied - charged at $4.00 per 25 pages or part thereof.
Payment Methods
The following payment methods are available to registered libraries:
- Automatic payment for Trove Collaborative Services partner libraries using LADD.
- Automatic payment for OCLC IFM libraries requesting via OCLC WorldShare ILL.
- Credit card (pre-payment) Credit card details must be supplied with the request. The accepted credit cards include Mastercard, VISA and American Express.
- Monthly account (payable by cheque, credit card, or IFLA voucher) Monthly invoices will be issued for requests supplied to registered libraries. Invoices will be issued monthly, regardless of the level of activity.