Warner Books Pty Ltd
Warner Books Pty Ltd - The Information Specialists - is the exclusive distributor in Australia & New Zealand for InfoBase the umbrella publishing company covering Facts on File, Chelsea House and Bloom's imprints.
InfoBase services on offer through ERA include 2 distinct subject related content collections:
Collection 1) The Science & Technology Collection comprising
Collection 2) The General Reference Collection comprising
Additionally we offer a range of individual database services that may be purchased as is or as part of a customer selected content collection including:
- Modern World History
- Ancient & Medieval History
- Health Reference
- World Atlas
- Science Online
- American History
- Bloom's Literary Reference Online
- World News Digest
- Issues & Controversies
- Today's Science
Pricing information is available on the relevant product page.
Warner Books support for ERA Libraries
Contact:
Jonathan Fredman
National Sales & Customer Service Manager
Mobile: 0400-039-910
Home Office Phone: 02 4323 2732
Email: jfredman@warnerbooks.com.au
Warner Books' customer support is available:
| Monday-Friday: | Every day 24 hours a day. Ph: 0400-039-910 Email our technical support staff direct: support@factsonfile.com |
| Saturday-Sunday: | Every day 24 hours a day. |
| Subscriptions & invoicing: | Warner Books Pty Ltd phone: + 61 3 9544 2899 |
For ERA Library Administrators
Online Customer Support & Promotional Resource Centre - Available 24/7:
http://www.factsonfilepromo.com/drc/index.htm
- Find Answers to FAQs
- Access Statistics
- Download and View Promotional Materials
- Submit Feedback
- Download MARC Records
- Access Individual Database Search Widgets
Training
For all staff and or user training requirements feel free to download your selection from the Facts on File Database Resource Centre at http://www.factsonfilepromo.com/drc/index.htm
or for fact sheets in particular - go to
http://www.factsonfilepromo.com/drc/promomaterialsfact.htm
Alternatively to set up free in-house training for your library contact Jonathan Fredman - National Sales & Customer Service Manager - Electronic Resources to make an appointment
Mobile: 0400-039-910
Home Office Phone: 02 4323 2732
Email: jfredman@warnerbooks.com.au
Tools for Promotion
Promotion of electronic resources can boost usage and help maximise the benefit of your subscription spend.

