Forward Learning Pty Ltd
Forward Learning Pty Ltd is the exclusive World Book distributor for Australia & New Zealand.
Products on offer through ERA:
Pricing information available on the product page.
Australian Business Number: 33 086 853 438
Forward Learning support for ERA Libraries
Subscriber login: www.worldbookonline.com
Forgotten your password?
To request a new one
call 1800 647 842 or email info@worldbook.com.au (please include your name, your library name & address).
Online help support
World Book customer support is available:
| Monday-Friday: | 9:00am to 5:00pm (Australian EST, Sydney) NB* Check your local time difference |
phone: 1800 647 842 (toll-free within Australia) or 02 9902 3400 |
| Subscriptions & invoicing: | PO Box 450 phone:
1800 647 842 (toll-free within Australia) or 02 9902 3400 |
New subscribers may be required to supply further information for connection and remote access. When subscribing, please also advise the vendor subscription preferences, ie World Book Online Reference Center with remote access + World Book Kids, World Book Advanced or World Book Complete. |
|
For ERA Library Administrators
Administrator login: http://www.worldbookonline.com/admin/Login
Forgotten your password?
To request a new one
call 1800 647 842 or email info@worldbook.com.au (please include your name, your library name & address).
Online technical support
Answers to technical FAQs
- Update account details
- Update account preferences
- Browser requirements
- Authentication options
- URLs for product login per authentication method
- MARC records
- Usage statistics – more about usage reports (ICOLC-compliant)
Training
Online customer training guide and local training classes for groups of librarians/teachers in major cities will be available.
Tools for Promotion
Promotion of electronic resources can boost usage and help maximise the benefit of your subscription spend.
- Icons for quick desktop access
- Sample presentation with trainer's notes
- Information sheets
- Quick Start Guide
- Posters
- Bookmarks
Monthly newsletters, parent resources, teacher resources, student resources are also available.
Subscribing libraries should contact the vendor for a supply of wall posters and desktop cards promoting use of the World Book Online Reference Center.


