National Library of Australia

Forward Learning Pty Ltd

Forward Learning Pty Ltd is the exclusive World Book distributor for Australia & New Zealand.

Products on offer through ERA:

Pricing information available on the product page.

Australian Business Number: 33 086 853 438


Forward Learning support for ERA Libraries

Subscriber login: www.worldbookonline.com

Forgotten your password?
To request a new one call 1800 647 842 or email info@worldbook.com.au (please include your name, your library name & address).

Online help support

World Book customer support is available:

Monday-Friday: 9:00am to 5:00pm (Australian EST, Sydney)
NB* Check your local time difference
 

phone: 1800 647 842 (toll-free within Australia) or 02 9902 3400
fax: 1800 505 003 (toll-free within Australia) or 02 9439 4289
Online form
email: help@worldbook.com

Please include your name, your library name, and a detailed description of any problem.

Subscriptions & invoicing:

PO Box 450
CROWS NEST NSW 1585
Australia

phone: 1800 647 842 (toll-free within Australia) or 02 9902 3400
fax: 1800 505 003 (toll-free within Australia) or 02 9439 4289
Online form
email: info@worldbook.com.au

New subscribers may be required to supply further information for connection and remote access.

When subscribing, please also advise the vendor subscription preferences, ie World Book Online Reference Center with remote access + World Book Kids, World Book Advanced or World Book Complete.

Back to the top

 

For ERA Library Administrators

Administrator login: http://www.worldbookonline.com/admin/Login


Forgotten your password?
To request a new one call 1800 647 842 or email info@worldbook.com.au (please include your name, your library name & address).

Online technical support
Answers to technical FAQs

  • Update account details
  • Update account preferences
  • Browser requirements
  • Authentication options
  • URLs for product login per authentication method
  • MARC records
  • Usage statistics – more about usage reports (ICOLC-compliant)

Back to the top

 

Training

Online customer training guide and local training classes for groups of librarians/teachers in major cities will be available.

Back to the top

 

Tools for Promotion

Promotion of electronic resources can boost usage and help maximise the benefit of your subscription spend.

Monthly newsletters, parent resources, teacher resources, student resources are also available.

Subscribing libraries should contact the vendor for a supply of wall posters and desktop cards promoting use of the World Book Online Reference Center.

Back to the top

World Book

World Book presentation at the 4th National Licensing Forum, 9 May 2007